The way the world does business has changed, thanks to the e-Business revolution. And it keeps changing. The only way to keep up is with a well-planned, well-executed e-business infrastructure.
e-Business is undertaking many business activities electronically using Internet-centric technologies. The focus of e-business is on the application of Internet technologies in the management of day-to-day business processes.
e-Business processes include not only on-line marketing and sales, but supply-chain and channel management, manufacturing and inventory control, financial operations and employee work-flow procedures across the entire organisation. Essentially e-Business technologies empower customers, employees, suppliers, distributors, vendors and partners by giving them powerful tools for information management and communications.
The intent of e-Business is to apply the benefits of Internet technologies to better manage a company's total value-chain with a focus on work flow, distributed workgroup computing and Internet-centric, knowledge-oriented operations at all levels.
e-Commerce is the process of managing on-line financial transactions by individuals and companies. This includes consumer and business-to-business transactions.
The focus of e-commerce is on the systems and procedures whereby financial documents and information of all types are exchanged. This includes on-line credit card transactions, e-cash, e-billing, e-cheques, electronic invoices, purchase orders and financial statements. E-commerce is particularly concerned with the technologies that enable electronic transactions on the Internet.
e-Business gains are generally be focused in four main areas of your business. These areas are Customer Service, New Markets, Streamlined Operations and New Products and Services.
The benefits organisations can expect from these areas of business are:
Customer Service
New Markets
Streamlined operations
New products and services